Services and access to tools related to media labs, computer rooms, video conferencing, audio-visual equipment, accessible technologies, and more.
AWS Appstream
ETSU has installed many of the commonly used software packages onto Appstream. Appstream is a virtual application delivery platform on Amazon Web Services. All student, faculty, and staff have access to Appstream using your ETSU credentials, and the service is available 24x7. View the ITS Help Desk Appstream page for more information and usage instructions.
Computer Labs
ITS installs and maintains the computers in ETSU computer labs. The computers are purchased through Technology Access Fee (TAF) funding and are replaced on a three-year cycle. Access a list of computer labs through the ITS Help Desk.
Multimedia Classrooms
ETSU multimedia classroom equipment is purchased through Technology Access Fee (TAF) funding. ITS installs and maintains the equipment in multimedia classrooms. Faculty are encouraged to seek training to become familiar with the equipment in classrooms. Faculty do not have administrative access to multimedia classroom computers but may request specific software be installed by contacting the ITS Help Desk.
Student Printing
ETSU students receive a $50 printing account each semester through Technology Access Fees (TAF). Students can print using this fund in any of the computer labs on campus or from their personal devices. The ITS Help Desk can assist with any printer problems or configuration.