OFFICE OF PLANNING AND DECISION SUPPORT
The Office of Planning and Decision Support promotes the development and availability of data for decision support within all levels of the University and to our Governing Board.
You may contact us at the following addresses and telephone numbers regarding data
needs and information requests.

Dr. Michael B. Hoff
Vice Provost for Decision Support and University Chief Planning OfficerOffice of Planning and Decision Support
- hoffmb@etsu.edu
- (423) 439-6593
- 206 Burgin E. Dossett Hall President's Suite

Dr. Joseph Chappell
Assistant Vice ProvostOffice of Institutional Research
- chappellj1@etsu.edu
- (423) 439-6612
- 206 Burgin E. Dossett Hall President's Suite

Ms. Rachael Tocci
Senior Data AnalystOffice of Institutional Research
- toccir@etsu.edu
- (423) 439-4717
- 205 Burgin E. Dossett Hall

Dr. Cheri Clavier
Assistant Vice ProvostOffice of Institutional Effectiveness and Assessment; Accreditation Liaison
- clavier@etsu.edu
- (423) 439-7483
- 203A Burgin E. Dossett Hall

Ms. Megan Miller
Assessment CoordinatorOffice of Institutional Effectiveness and Assessment
- millerme2@etsu.edu
- (423) 439-6712
- 205B Burgin E. Dossett Hall

Ms. Katalin Hajnal
Office CoordinatorOffice of Planning and Decision Support, Institutional Research, and Institutional Effectiveness and Assessment