Transcript Analyst

Title Code: 4610 

Occ. Group: 111.932 

Transcript Analyst

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Definition      

Employees in this class are under general supervision. Work performed in evaluating transcripts of transfer and readmitted students; answering questions about admissions requirements, transcript evaluations, etc.; performing other work as required. 

Characteristic Duties and Responsibilities

Evaluates transcripts of transfer and readmitted students, determines what credit should be given for courses taken at other institutions, military schools, etc.

Answers questions concerning admissions requirements and transcript evaluations.

Prepares and mails official transcripts requests daily.

Prepares miscellaneous statistical reports for the admissions and records office.

Answers telephone and gives information to callers or routes calls to the appropriate officials.

Performs other work as assigned. 

Required Knowledge and Abilities

Knowledge of business English and arithmetic.

Knowledge of the procedures of organizing and writing statistical reports.

Knowledge of catalog and other guidelines for evaluating transcripts.

Ability to evaluate situations and make decisions.

Ability to express ideas clearly, concisely and convincingly.

Ability to follow oral and written instructions.

Ability to perform some administrative and clerical tasks.

Ability to establish and maintain an effective working relationship with the public and other employees. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. Graduation from an accredited four-year college or university. Experience in public contact involving information relating to problem solving analysis. 

Date         Skill         Eval           
3/6/85          6     523031232

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.